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Every page on DueVisit, in one place.

Home
DueVisit overview, features, pricing, and FAQ
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Author
About Julien Jimenez, the founder behind DueVisit
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Blog
Guides on patient recall
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Why Patient Recall Matters for Care and Revenue
Recall is good for patients and good for the practice. Here is why it deserves attention.
/blog/why-patient-recall-matters/
Building a Recall System That Works
A recall system is only as good as its reliability. Here is how to build one that runs itself.
/blog/recall-system-that-works/
Reminders That Patients Appreciate, Not Resent
A recall reminder can feel caring or pushy. Here is how to make it the former.
/blog/reminders-patients-appreciate/
Reducing No Shows in a Clinic
A no show wastes a slot another patient needed. Here is how to bring the rate down.
/blog/reducing-no-shows-clinic/
The Economics of an Empty Chair
Every unfilled slot has a cost. Here is why recall is one of the best investments a practice makes.
/blog/economics-of-empty-chair/
Recall and Patient Loyalty
A good recall system does more than fill slots. It builds loyalty. Here is how.
/blog/recall-and-patient-loyalty/
Handling Patient Data With Care
Recall means handling sensitive information. Here is how to do it responsibly.
/blog/handling-patient-data-with-care/
Getting Patients to Rebook
A reminder is only half the job. Here is how to turn it into a booked appointment.
/blog/getting-patients-to-rebook/
A Recall Workflow for a Small Practice
You do not need a big team to run recall well. Here is a workflow that fits a small practice.
/blog/recall-workflow-small-practice/
How do you choose the right recall interval for each type of patient?
Recall intervals are clinical decisions first and scheduling decisions second. Here is how to set defaults, when to deviate, and how to keep the schedule honest.
/blog/choosing-recall-intervals/
When should a practice send recall texts during the week for the best response?
The day and hour a recall message lands changes whether it gets read, acted on, or buried. Here is a practical way to pick send windows without guessing.
/blog/best-time-send-recall-texts/
Which channel works best for patient recall, text message, email, or phone call?
Each channel has a job. The practices that do recall well use all three in a deliberate order rather than picking a favorite.
/blog/text-email-call-recall-channel/
What should a practice do when a patient is more than a year overdue?
Long-overdue patients need a different approach than the routine recall list. Here is how to segment them, what to say, and when to stop.
/blog/reactivating-long-overdue-patients/
What is the best way to get consent before texting patients about overdue checkups?
Consent is the foundation of a recall program that patients tolerate and regulators do not question. Here is how to collect it, record it, and honor it.
/blog/consent-for-recall-texting/
Which recall metrics should a small practice track to know if reminders are working?
You do not need a dashboard with forty tiles. Five numbers, reviewed monthly, tell you whether recall is doing its job and where it is leaking.
/blog/recall-metrics-worth-tracking/
How many recall reminder attempts should a practice make before pausing outreach?
Too few attempts and patients slip through. Too many and they opt out. Here is a defensible cadence and the logic behind it.
/blog/how-many-recall-attempts/
How much detail should a recall text include without putting patient privacy at risk?
A recall text has to be specific enough to prompt action and vague enough to be safe on a shared phone. Here is where the line sits.
/blog/recall-message-privacy-wording/
Why does patient recall fail when contact information goes stale, and how do you fix it?
The best reminder in the world does nothing if it goes to a number the patient dropped two years ago. Here is how contact data decays and how to keep it fresh.
/blog/keeping-contact-info-current/
Which works better for filling the schedule, pre-booking the next visit or sending recall reminders later?
Booking at checkout and reminding patients months later solve two different problems. Here is how a small practice can run both without texting people who are already on the books.
/blog/prebook-vs-recall-reminders/
What should a small practice do when nobody on staff has time to run recall each week?
Recall usually collapses for a scheduling reason, not a motivation one. Here is how to size the real workload, cut it down, and give what remains one clear owner.
/blog/assigning-recall-ownership-small-team/
Complete guide
How to find every patient who is due, remind them in a way they welcome, and turn that reminder into a kept appointment. Written for owners and office managers of small dental, medical, vision, chiropractic, and similar practices.
/guide/
Compare options
Five ways small practices actually run recall, judged on the same five criteria, with honest notes on where each one breaks down.
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Glossary and FAQ
Plain definitions of the terms that come up when running patient recall, followed by answers to the questions practices ask most often.
/glossary/
Free tools
Free calculators and planners
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Recall Revenue Recovery Calculator
Estimates how many checkups a practice misses each year and how much revenue it recovers by lifting its patient recall rate, for dental, vision, veterinary and other checkup-based clinics.
/tools/recall-revenue-recovery/
Manual Recall Outreach Workload Calculator
Estimates the front desk hours and labor cost a practice spends each month on manual recall calls, texts and voicemails, and how much of that time automated reminders would give back.
/tools/recall-outreach-workload/
Recall Appointment Capacity Planner
Checks whether a practice has enough appointment slots to see every patient on schedule, and shows how many active patients its current recall schedule can actually support.
/tools/recall-capacity-planner/
Which patient recall approach is right for your practice?
Seven quick questions about your patient base, your records and your schedule, and an honest read on where to put your effort first.
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Recall Program Audit Checklist
A 24 point checklist for auditing a small practice's patient recall program, from the due date field to the monthly numbers.
/templates/recall-program-audit-checklist/
Weekly Recall Contact Log
A one row per attempt log for tracking who was contacted about a due checkup, on which channel, what happened, and what comes next.
/templates/weekly-recall-contact-log/
Disclosure
How this site is funded
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Legal notice
Publisher and hosting information
/legal/
Privacy policy
How your data is collected and protected
/privacy/
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The terms that govern use of the service
/terms/

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